347 ASESORES, dedicated to the provision of tax, employment, financial, legal and non-resident consultancy services, declares its firm commitment to the Quality of its Services, through the introduction of a Quality Management System, based on the principles and requirements of UNE EN ISO 9001:2015. The Management, as responsible for this commitment to the Quality of its services, establishes a Quality Policy to achieve and maintain the objectives, customer satisfaction and continuous improvement of the system. The principles on which this policy is based are as follows:
- Highly personalised attention to each case and the needs of our clients.
- Firm commitment to compliance with the requirements of our clients, as well as with the legislation that applies to us depending on the nature of our activity.
- Compliance with the objectives set and periodic review of the same to assess the degree of compliance and establish the appropriate actions.
- Availability of resources to ensure commitment to compliance with the requirements of the UNE EN ISO 9001:2015 standard and continuous improvement of the system.
- Updating and training our team to provide an efficient and safe service to our customers. Training covers both the Quality Management System and the development of its processes, as well as the retraining of staff to improve the performance of their tasks.
- Guarantees of professional secrecy and data protection.
- Commitment to customer satisfaction as a tool for offering a quality service.
The management is committed to leading the quality management system, as well as its evolution and updating, for which it will provide the necessary means and resources. It will also ensure the dissemination and compliance with the quality policy at all levels of the organisation.